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Business
Cases for Information Professionals
Special
Libraries Association Preconference
Continuing Education Workshop
Seattle, WA, June 15, 2008
Client Relationship Skills: An Evergreen
Concern
CASLIS Calgary
and CASLIS Edmonton
Calgary, AB, June 5, 2008
Evening
Banquet: Positive Politics: How
Information Professionals can support
the organization in creating a healthy
workplace
Canadian
Association of Special Libraries and
Information Services (CASLIS), Edmonton
Chapter
Edmonton, AB, June 3, 2008
Workshop: What planet(s) are we on?
Techniques for discovering clients'
actual perceptions & practices - and the
resulting opportunities
Canadian
Association of Special Libraries and
Information Services (CASLIS), Edmonton
Chapter
Edmonton, AB, June 3, 2008
Hunches
and Lunches - Using the
Information/Knowledge Audit to
Understand Information Culture: How
does culture influence day to day
practices - and hence our strategies and
services?
Special
Libraries Association, Western Canada
Chapter
Vancouver, BC, May 15, 2008
What is it
Like to Work Here? Building Positive and
Productive Staff and Team Relations:
Simple principles for leaders and team
members to foster a supportive work
environment
Special
Libraries Association, Western Canada
Chapter
Vancouver, BC, May 14, 2008
Skills for Success in your Career: An overview of
workplace skills needed to navigate the "real world"
Special
Libraries Association, Western Canada
Chapter, with its SLA Student Chapter
and the School of Library, Archival, and
Information Studies, University of
British Columbia
Vancouver, BC, May 14, 2008
From
Dreading "Selling" to Loving "Value
Marketing"
Association of Independent Information Professionals - 2008
Conference Pittsburgh, PA, May 3, 2008 [Powerpoint Presentation -
in PDF 1Mb]
Workshop: Mars and Venus for Information Professionals (with
Barbie Keiser)
Electronic Resources & Libraries - 2008 Pre-Conference session
Atlanta, GA, March 18, 2008
Mars and Venus for Information Professionals: Is the audience
hearing the message you intended to send? (with Barbie Keiser)
Special Libraries Association - South Atlantic Regional
Conference
St. Petersburg FL, February 28, 2008
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2007
Positive Politics: 'Selling' and Negotiating for your CEO
International Association of Administrative Professionals -
Insight Information
Vancouver, October 19, 2007
Toronto, August 16, 2007
Strategic Approaches and Business Cases: Why? How?
Internet Librarian International
London UK, October 8-9, 2007 [more
info]
Skills Employers Look For
Ontario Association of Library Technicians
Toronto, May 10-12, 2007
It Comes From Above: Organizational Direction In Information Management
Ontario Association of School Business Officials
Toronto, February 21, 2007

2006
Auditing your Intranet and Communications Functions
17 October 2006, London, UK
Keeping Cool in Tricky Times
Pacific Northwest Forestry Librarians Meeting
4 October 2006, Vancouver BC
Workplace Culture: Building Positive and Productive Staff Relations
28 September 2006, Oakville ON
Tried and True Advice for Career Success
7 September 2006, Portland, Maine
Strategic Planning for Information Management 101
Information Highways Conference
30 March 2006, Toronto ON
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