Where possible within copyright
regulations, links in the listing below
point to the text/slides in question.
Private presentations or workshops for
your organization or association – on a
topic you define - can be arranged on
request. Please
inquire directly.
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Business Cases for
Information Professionals:
Here's Why, Here's How
Information Today, Inc. -
2008
ISBN: 978-57387-335-2
Intended as a template and
instruction guide for those
needing to produce business
cases to support proposals for
investments in information and
related human resources, the
book covers the reasons why
management needs a "sales
instrument" and illustrates with
sample templates/cases the
typical components and
progression of a business case
document.
Read
review by Toby Pearlstein in
Special Libraries Association
Business and Finance Division
October 2008 Bulletin.
Read
review by John Azzolini in PLL Perspectives, the
Quarterly of the Private Law
Libraries Special Interest Section
of the American Association of Law
Libraries Volume 20, Issue 2 (Winter
2009)
Read
review by the Journal of the
Canadian Health Libraries
Association Volume 30, Number 2
(June 2009)
The book is being used as a required
textbook by Prof. Patricia Katopol
in two courses at the University of
Iowa School of Library and
Information Science.
The book is available for purchase
from:
Information Today Inc. List
price: $39.50
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Is Consulting For You?
A Primer for Information
Professionals
ALA Editions - 2008
ISBN-13: 978-0-8389-0947-8
ISBN-10: 0-8389-0947-7
In this brief book, I share my
experience in an effort to assist
those considering a move into
consulting.
Covering the basics of
setting up shop as well as typical
project events and realities, I
offer answers to questions I have
often been asked: So what is it
really like to be a consultant? What
does it take? Is my personality
suited?
The book is available for purchase
from:
American Library Association (in
Canada, Canadian Library
Association) and
Amazon.
List price: $40-44 |
FREE - Attend at any time
Courtesy of the
SirsiDynix Institute, the
following one-hour webinars can be
'attended' by anyone at any time.
At the target page, click "View Now"
- you will see and hear the session
exactly as it was recorded.
("Listen now" produces audio without
slides. "Supplemental Material"
shows slides without audio.)
We Can
Count Them, but do They Count?
Challenges in assessing ROI from
information services
[View
Seminar]
Radio
Station WIIFM: Keeping stakeholders
engaged through "what's in it for me"
communication
[View
Seminar]
Where will you be in 25 (or even 10) years? Is that where you
want to be?
[View
Seminar]
Business Cases for
Information Professionals: Why and
How
[View
Seminar]
You're An Expert in Library Operations and You're Ready
for Your Next Career Move - Is Your Resume?
[View
Seminar]
At the Elbow: Understanding Users' Perception of Process and Effort
[View Seminar]
The Customer is Always Right: Building and Teaching Client Relationship Skills
[View Seminar]
Workplace Culture: Building Positive and Productive Staff Relations
[View Seminar]
So, you want to be a Consultant?
[View Seminar]
How to use an Organizational Information Audit to Determine What Services Users Really Need and Want
[View Seminar]
Fourth Dimension Librarians: A Professional Revolution
[View Seminar]
For information about the
Institute's past seminars
click here
"Information and
Knowledge Management Checklist" in
Special Issues
Bulletin of the Canadian
Association of Special Libraries and
Information Services
Vol. 19 No.
3 (2009) pp 8-14
[Article from blog entries]
Guest Editor
FUMSI Folio on Knowledge Management, September 25, 2009
[Read
article]
Gain Cooperative Intelligence through
'Being There'
Read Ellen Naylor's review / related
blog
[Read
article]
Achieving Influence Through
'Being There' (Cover Story)
Information Outlook,
Special Libraries Association,
July/August 2009, pp. 13-16
[Read
article]
When Business Intelligence
Just Shows Up ... Grab it!
Vue Magazine, December
2008, pp.28-30
[Read
article]
The Successful Workplace: Our
Shared Responsibility (Cover Story)
Information Outlook, Special
Libraries Association, October 2008
[Read
article]
When "Trust Me, It’s a Good
Idea" Won’t Cut It
Searcher Magazine, March 2008, pp.
30-35
Presents the principles and
building blocks of a business case
document and explains why a properly
crafted business case is a must for
advancing proposals.
[More info]
My Pleasure to Serve You: Customer Service Marketing
Feliciter (Canadian Libraries Association)
Vol. 53, Issue # 3, 2007, pp. 130-133
[Available commercially through EBSCO Host - Academic Search Premier]
What they Say and What they Do:
Practical Tips for Harvesting Reliable User Feedback for Planning
FreePint Issue 215,
October 2006
[Read article]
What Enterprise Librarians Actually Do
Vue Magazine, October 2006,
pp. 10-12
[Read article in PDF format]
Information Culture: What happens to BI data once in the clients' hands?
Vue Magazine, February 2006, pp. 20-22
[Read article in PDF format]
Building a Healthy Information Culture - Practical Tips for Managers
Competia Online Magazine,
November 2005
[Read article in PDF format]
"Hunches and Lunches: Using the Information Audit to Understand Information
Culture"
Searcher Magazine, April
2004, pp. 57-61
Comments on the ways an organization's "information culture" influences actual
information related practices regardless of official policy, and advocates a
thorough understanding of that culture as a foundation for information
professionals' work. [more info]
back to top
Is Management Consulting for You? with
Annie Joan Olesen [more info]
A 4-part article series in
SEARCHER Magazine intended for those considering a move into
consulting.
Part 1: The Basic Realities March 2005, pp. 48-53 [more info]
What does it take to be a consultant? What are some of the roles one plays as a
consultant, and what personal qualities are important?
Part 2: The Practicalities April 2005, pp. 45-51 [more info]
What are the steps you need to complete in order to set up and run a consulting
practice?
Part 3: Client Relations - the Key to Success May 2005, pp. 21-26 [more info]
How does one manage the relationship with clients so that everything goes
smoothly? How can the inevitable challenges be handled?
Part 4: Practitioners Call the Shots (The Clients Speak) June 2005, pp. 25-27
[more info]
back to top
Please
contact (blog) Ulla for articles
and resources prior to the ones
shown.
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