Where possible within copyright
regulations, links in the listing below
point to the text/slides in question.
Private presentations or workshops for
your organization or association – on a
topic you define - can be arranged on
request. Please
inquire directly.
FREE - Attend at any time
Courtesy of the
SirsiDynix Institute, the
following one-hour webinars can be
'attended' by anyone at any time.
At the target page, click "View Now"
- you will see and hear the session
exactly as it was recorded.
("Listen now" produces audio without
slides. "Supplemental Material"
shows slides without audio.)
Business Cases for
Information Professionals: Why and
How
[View
Seminar]
You're An Expert in Library Operations and You're Ready
for Your Next Career Move - Is Your Resume?
[View
Seminar]
At the Elbow: Understanding Users' Perception of Process and Effort
[View Seminar]
The Customer is Always Right: Building and Teaching Client Relationship Skills
[View Seminar]
Workplace Culture: Building Positive and Productive Staff Relations
[View Seminar]
So, you want to be a Consultant?
[View Seminar]
How to use an Organizational Information Audit to Determine What Services Users Really Need and Want
[View Seminar]
Fourth Dimension Librarians: A Professional Revolution
[View Seminar]
For information about the
Institute's past seminars
click here
 |
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Is Consulting For You?
A Primer for Information
Professionals
ALA Editions - 2008
ISBN-13: 978-0-8389-0947-8
ISBN-10: 0-8389-0947-7
In this brief book, I share my
experience in an effort to assist
those considering a move into
consulting. Covering the basics of
setting up shop as well as typical
project events and realities, I
offer answers to questions I have
often been asked: So what is it
really like to be a consultant? What
does it take? Is my personality
suited?
The book is available for purchase
from the
American Library Association (in
Canada, Canadian Library
Association) and from
Amazon. |
 |
|
Business Cases for
Information Professionals:
Here's Why, Here's How
Information Today, Inc -
Forthcoming in mid-2008
ISBN: 978-57387-335-2
Intended as a template and
instruction guide for those
needing to produce business
cases to support proposals for
investments in information and
related human resources, the
book covers the reasons why
management needs a "sales
instrument" and illustrates with
sample templates/cases the
typical components and
progression of a business case
document.
The book is available for
purchase here. |
When "Trust Me, It’s a Good
Idea" Won’t Cut It
Searcher Magazine, March 2008, pp.
30-35
Presents the principles and
building blocks of a business case
document and explains why a properly
crafted business case is a must for
advancing proposals.
[More info]
My Pleasure to Serve You: Customer Service Marketing
Feliciter (Canadian Libraries Association) Vol. 53, Issue # 3, 2007,
pp. 130-133
[Available commercially through EBSCO Host - Academic Search Premier]
What they Say and What they Do:
Practical Tips for Harvesting Reliable User Feedback for Planning
FreePint Issue 215,
October 2006
[Read article]
What Enterprise Librarians Actually Do
Vue Magazine, October 2006,
pp. 10-12
[Read article in PDF format]
Information Culture: What happens to BI data once in the clients' hands?
Vue Magazine, February 2006, pp. 20-22
[Read article in PDF format]
Building a Healthy Information Culture - Practical Tips for Managers
Competia Online Magazine,
November 2005
[Read article in PDF format]
"Hunches and Lunches: Using the Information Audit to Understand Information
Culture"
Searcher Magazine, April 2004, pp. 57-61
Comments on the ways an organization's "information culture" influences actual
information related practices regardless of official policy, and advocates a
thorough understanding of that culture as a foundation for information
professionals' work. [more info]
back to top
Is Management Consulting for You? with
Annie Joan Olesen [more info]
A 4-part article series in
SEARCHER Magazine intended for those considering a move into
consulting.
Part 1: The Basic Realities March 2005, pp. 48-53 [more info]
What does it take to be a consultant? What are some of the roles one plays as a
consultant, and what personal qualities are important?
Part 2: The Practicalities April 2005, pp. 45-51 [more info]
What are the steps you need to complete in order to set up and run a consulting
practice?
Part 3: Client Relations - the Key to Success May 2005, pp. 21-26 [more info]
How does one manage the relationship with clients so that everything goes
smoothly? How can the inevitable challenges be handled?
Part 4: Practitioners Call the Shots (The Clients Speak) June 2005, pp. 25-27
[more info]
back to top
Please
contact (blog) Ulla for articles
and resources prior to the ones
shown.
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